Privacy Policy

Information We Collect

Information You Provide

When you contact us or request an estimate through our website, we may collect:

• Contact information: Name, phone number, email address
• Property information: Property address, ZIP code, roof type
• Service details: Description of the roofing issue or service needed
• Communication records: Messages, emails, and phone call details related to your inquiry

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and general geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that directed you to our site
• Device type (desktop, mobile, tablet)

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How We Use Your Information

We use the information we collect to:

• Respond to your roof repair inquiries and estimate requests
• Schedule and coordinate on-site roof inspections
• Provide written repair estimates and service recommendations
• Communicate about scheduled work, follow-ups, and service updates
• Improve our website performance and user experience
• Comply with legal obligations and protect our business interests

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

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Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand website traffic and usage patterns
• Performance cookies: Help optimize page load times and user experience

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

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Third-Party Services

We may use third-party services that collect or process data on our behalf:

• Google Analytics: Website traffic analysis and user behavior reporting
• Google Maps: Embedded maps showing our service area
• Google Fonts: Typography delivered via Google's content delivery network

These services have their own privacy policies governing how they handle user data. We encourage you to review those policies.

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Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including:

• Completing your service request or project
• Maintaining records for warranty and follow-up purposes
• Complying with legal, accounting, or regulatory requirements

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Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to opt out of certain data collection practices

To exercise any of these rights, please contact us using the information below.

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Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us and we will take steps to remove that information.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

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Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: